It depends on our current workload and the severity of your situation. We prioritize hazardous situations — tree on a house or blocking emergency access — over less urgent cleanup. When you call, we'll give you an honest estimate of when we can arrive. We never overpromise.

Often yes — if the tree damaged a structure like your house, fence, or car. If it fell in your yard without hitting anything, coverage varies by policy. We recommend calling your insurance company first and documenting everything with photos before we begin work. We can provide documentation of the job for your claim.

That depends on the size of the tree, how it fell, and whether there's structural damage. When in doubt, leave the affected area of the house and call us. We'd rather you be safe and we'll assess the situation when we arrive.

We don't work on energized lines — that's utility company territory. Call your utility provider first to have the lines de-energized or assessed. Once that's done, we can safely remove the tree. We're happy to coordinate with the utility company on your behalf if needed.

Yes. We can provide written documentation of the work performed, which most insurance companies require as part of the claims process. Just let us know when you call that you'll need this for insurance.